Agents - Introduction

Agents in OTM are automation rules that watch for specific events in the system and trigger actions when those events occur — for example, sending a notification when a shipment is created, updating a field when an order is approved, or raising an alert …

Agents - Agent Event Restrictions

Agent Event Restrictions give you control over which types of transactions trigger an agent, and optionally allow you to validate inbound XML transactions before they are committed to the database.

Access this by clicking the “i” icon on the …

Agent Actions

This page covers the most commonly used Oracle OTM agent actions, with syntax examples and usage notes for each.

DIRECT SQL UPDATE

This action is used to execute a DML statement or call a PL/SQL procedure from within an agent.

Important: OTM does not …

Agent Gates

Agent Gates allow you to add custom saved-query conditions to standard OTM events and workflows. They operate at the domain level and can either extend or completely replace standard OTM validations. If the gate condition fails, the standard workflow is …

Business Monitors

The Business Monitor is designed to give planners and operations teams real-time visibility into critical business transactions relevant to their role. For example, a planner can configure a monitor to display all orders that failed during bulk planning, …