Tender Process

After Bulk Plan creates Shipments, the next step is to notify the carrier — this is called Tendering. The carrier receives the shipment details (pickup time, locations, equipment), then accepts or rejects the tender. If rejected, OTM automatically re-tenders to the next available carrier on the lane.

Shipment status after Bulk Plan:

When shipments are first created by Bulk Plan, their Secure Resources status is SECURE_RESOURCES_NOT_STARTED, meaning no tender has been sent yet.

Shipment list showing SECURE_RESOURCES_NOT_STARTED status after Bulk Plan

Send the tender:

Shipment > Actions > Shipment Management > Tender > Secure Resources

After this action the Secure Resources status changes to TENDERED. OTM sends a tender notification to the carrier — this can be an XML message to an external TMS/EDI system, or an email notification, depending on the configuration at the Service Provider level.

Carrier accept / reject:

The carrier responds to the tender in one of two ways:

  • Via EDI integration (automated, in production)
  • By logging into OTM with the Service Provider role and accepting or rejecting manually

For manual login, the default credentials follow this format:

User ID: SERVPROV.DOMAIN-SCAC (e.g. SERVPROV.TCRP-PNDP)
Password: CHANGEME

In this scenario, login as the PNDP carrier first and decline the tender:

OTM login screen using Service Provider credentials for PNDP

The carrier sees outstanding tenders in their queue:

Tender list showing the outstanding tender for the PNDP carrier

Select the record > Actions > Accept / Decline

Decline this tender as the PNDP carrier. Then login as the SGTM carrier and accept the tender for the second leg.

OTM re-tenders automatically:

After PNDP rejects the first leg, go back to TCRP.ADMIN and review the shipments:

Shipment list showing OTM has re-tendered the first leg to SGTM at $30

OTM automatically re-tendered the first leg to the next available carrier — SGTM — at the $30 rate defined in the Rate Records for that lane. Refer to the rate structure below as a quick reminder of the configured lanes and costs:

SGTM 20-FT $30SGTM 40-FT $50PNDP 20-FT $20PNDP 40-FT $40SGTM53-FT $75SGTM 40-FT $50SGTM 20-FT $20DCSTORE_ASTORE_CSTORE_B

Login as SERVPROV.TCRP-SGTM to see the new tender for the first leg:

OTM tender queue for SGTM showing the re-tendered first leg shipment

Accept this tender. Both shipments now show Secure Resources status as ACCEPTED:

Shipment list showing both shipments with tender status ACCEPTED

With both legs tendered and accepted, the shipments are confirmed with their carriers and ready for the next step: invoicing.

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Invoicing

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