In OTM, service providers such as carriers can be given their own login credentials to accept tenders and view shipment data. This article explains how to configure service provider user logins and the Manage Association setup that restricts each user to their specific carrier’s data.

First, create a service provider (for example, ABCD) in the required domain (for example, DOMN).

You can then log in as SERVPROV.ADMIN with the default password of ‘CHANGEME’, or check with your system administrator if this password has been updated.